Shipping Policy
If the item you are ordering is in stock, we will generally ship the day following your order. On occasion, depending upon the time of your order, we will ship the day of the order. We prefer to ship UPS but will ship via the United States Post Office if your address dictates it. If you are ordering within the US and only have a post office box for an address, please place your order using USPS Priority Mail.
International Shipping
Upon placing your order, you will automatically receive an email confirmation/invoice from us. This invoice should be kept if your local customs agency requires proof of value. While we include an invoice with each parcel, they are sometimes lost or misplaced in transit. Should your customs agency require an invoice that has been lost or misplaced, and you do not have yours, please contact us via email, and we will provide another.
The shopping cart only allows for the calculation of charges based upon USPS Global Airmail Parcel Post & USPS Global Express. We have chosen USPS as our shipper of choice for international shipping because of their track record of reliability and reasonable fees. The fees for shipping charged by us do not include any import or VAT fees that your country may impose. These fees, if any, are your responsibility.
Estimated Delivery Times
UPS Ground Delivery:
The following estimates are based upon normal UPS ground delivery. These estimates are provided in good faith but are not guaranteed by beadfrenzy.com.
West Coast: Standard UPS will arrive within 2-3 business days
East Coast: 4-5 business days
Mid-America: 3-4 business days
3 Day UPS Select: guarantees delivery within 3 business days to any US state, not counting the day of shipment*
2nd Day Air: guarantees delivery within 2 business days to any US state, not counting the day of shipment. *
* Delivery guarantee for commercial addresses within the contiguous 48 states.
Product Availability:
Over 95% of the products our customized order is in stock and available for next day shipping. If a product is not in stock, we will contact you within 48 hours of your order to offer you different color options, order cancellation, or to inform you of our estimated time of delivery for the out of the stock item.
Ordering Information:
To place an order offline for one or more of our products, please contact our customer care. Please include the product description you want to order, and we will promptly contact you with payment options, etc. If you wish, include contact information so that we may call if necessary. Thanks for your interest in beadfrenzy.com